Review Transactions
Last updated
Last updated
Chargeback applies only for credit card transactions and it can be accepted or disputed by the user until the due date. After the chargeback due date passes, the chargeback is accepted by default.
Use this endpoint to accept a specific chargeback for a credit card transaction.
Method: PATCH
Endpoint: {{env}}/api/TransactionChargeback/{{TransactionChargebackId}}/accept
Use this endpoint to dispute a specific chargeback for a credit card transaction.
Method: PATCH
Endpoint: {{env}}/api/TransactionChargeback/{{TransactionChargebackId}}/dispute
Use the following API endpoint to take action on a Interac transaction "Under Review".
Method: PUT
Endpoint: {{env}}/api/transaction/takeaction/{transaction_id}
Note
Upon investigation if the transaction is a fraud or scam, then the transaction is cancelled.
Upon investigation if the transaction is legitimate, then transaction is completed.
Zūm Rails offers 4 main actions for transactions in review:
ConfirmedLegitimate
Confirm the transaction is legitimate.
PresumedLegitimate
Presume the transaction is legitimate.
ConfirmedFraud
Confirm the transaction is fraud.
Scam
Confirm the transactions is scam.
The TransactionChargebackId information can be retrieved through the endpoint.